TERMS
Please make yourself familiar with our booking terms for our letting rooms
Booking terms
Deposit: 20% deposit is payable when booking.
Balance due 30 days prior to arrival.
Bookings less than 30 days ahead:
Full payment is required at the time of making the reservation.
The booking is only confirmed when the deposit/balance has been paid.
Please note that the Initial Deposit is only refundable if you cancel your booking within seven days of receiving our booking confirmation
Check-in/ out
Check-in: 4-7pm Check-out: 10:30am
A late check-out for whatever reason, unless previously agreed, will be subject to an extra charge if this affects the servicing of the room or the next guests.
In the event you may not be able to vacate the property and we agree you can stay, you will be liable for the full costs of the normal booking periods for the property and you will indemnify us for losses arising from claims from guests with bookings for the property that need to be cancelled or amended.
Pets
We do not allow pets in our letting rooms.
Your obligations
You agree to keep and leave the property and the furnishings, clean and in good condition.
Bedding and towels will be left in good condition.
You agree not to cause any damage the property.
You agree to take all necessary steps to safeguard your personal property.
You cannot allow more people to stay in the property than expressly authorised.
You agree to allow us or any representative of ours access at any reasonable time during your stay for the purpose of essential repairs.
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Cancellations
If you cancel your booking within seven days of receiving your booking confirmation, we will refund the balance of any money you have paid us. If you cancel your booking after 7 days of receiving your booking confirmation we will retain the Initial Deposit and refund the balance of any money you have paid to us.
Less than 30 days prior to your booking date.
We reserve the right to retain the Initial Deposit and the balance. Full amount is payable if cancelled within 30 days of arrival date. If you need to cancel or amend your booking you must telephone or email as soon as possible.